Refund and Return Policy

Orders will not be dispatched until 100% payment in full has been received and Dove Exports is satisfied with the integrity of the order.

You should keep in mind that the human hair is not an industrial product it's a Natural collection of different type of women we select and collect according to your order and processed especially for your given orders So Please evaluate the merchandise carefully before placing your order.

We want every customer to be a satisfied customer. We work very hard to insure that the merchandise we sell is of the highest quality and free of defects. If you would like to return an unsatisfied product we will accept returns for refund or replacements within 7 Days after receipt of the package. We also charge a 20% restocking fee. Shipping costs back to Dove Exports is the responsibility of the customer if there is any customs duty while returning the goods is the buyer’s responsibility.

* Returns are accepted for unused goods only.

* No returns or exchanges will be accepted for product that has been used.

* No refund or exchanges will be accepted for product that has been received over 7days    before the initial request to return or exchange.

* Shipping returns back to Dove Exports is at the expenses of the customer

* we are not responsibly if there is any duty when returning back

* Get advised before returning back your items